Shipping & Returns

 

Shipping & Delivery

TAJ offers free ground domestic shipping on all US orders over $200 and international economy shipping on foreign orders over $500, the subtotal prior to taxes. For international orders under $500, there is a flat $65 charge to cover taxes and FedEx economy shipping. 

 

All orders over $750 require signature at delivery. All orders placed Monday to Thursday after 3pm EST will be processed the following business day. Orders placed Friday after 3pm EST to Sunday 12am EST, will be processed the following business day. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We can ship to virtually any address in the world. Note that products cannot be shipped to some international destinations.

 

Please be aware that customs and duties taxes may be charged by you country upon arrival. Tajbysabrina.com is not responsible for these fees and cannot determine how much they will be. These taxes are determined by the destination country and are NOT included in your shipping cost. All duties and taxes must be paid at time of delivery by the final destination customer.

 

Returns & Replacements

TAJbySabrina.com will accept returns of unworn, unwashed, undamaged merchandise for a refund within 14 days of the original delivery date.

*Please note that all items purchased on clearance are final. 

*We do not accept returns on sale items or any items sold at a reduced price including items purchased with a promotional code of more than 20%. These items are only eligible for a size exchange or store credit only. 

How do I make a Return/Exchange?
Domestic Orders
1) Click here to create an account and request a free return label
3) Affix shipping label outside of the return item box
3) Drop off at courier

International Returns:

*We are unable to accept International Returns

*If you would like to make an exchange, please email us at info@tajbysabrina.com with the corresponding item and list the style number/size you would like in exchange


The merchandise must be in its original condition with the original packaging. Items that have been worn are not eligible for exchange. Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs. If your returned item does not meet the above requirements, your merchandise will be shipped back to you at your expense. Exchanges must be sent via Postal Service, FedEx, DHL or UPS.

 

Warranty void if any labels or seals are removed.
We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc). Damaged or incorrect merchandise must be reported to TAJbysabrina.com within 7 days of receipt.

 

You should expect to receive a refund for the cost of goods ONLY within ten business days from the date we receive the returned goods. Note that your refund amount includes the cost of goods at the time of purchase.

 

Tajbysabrina.com does not accept price adjustment requests. 

 

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